Cup profile and tasting notes
Pineapple and nutella and spicy notes of cinnamon
|Coffee||La Argentina Natural|
|Altitude||1,050 - 1,450 masl|
Our Delivery Policy
Where do we deliver?
We would deliver to Mars if we could – to reach the whole of the universe with good coffee, but it is not that simple – so for now we deliver to:
UK: Channel Islands, Isle of Man, British Forces Post Office.
Europe: Andorra, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, Luxembourg, Monaco, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden.
How long will it take?
We do not work at weekends so the term working day means Monday to Friday. If you place an order on the weekend it will not be sent out until Monday.
All orders placed before 13:00hrs 'normally' go out the same day. We do not guarantee orders go out the same day as ordered.
Royal Mail - You can order up to 2kg (7 x 250g bags) using Royal Mail first or second class - orders over 2kg will be sent using Interlink Next Day
UK Mail Next Day - using this service you can order up to 10kg (38 x 250g bags) will ensure your order gets to you the next working day once the order is despatched from the roastery.
If you use this service you maybe required to sign for the delivery unless you elect to take responsibility for loss if left in a safe place. You will receive an email update from UKMail with a one hour delivery window and using the consignment number you track your order.
How do we keep you updated as to the status of your order.
Once you have placed your order you will receive 2 status updates - they will be:
Order confirmation – this means we have received your order and the coffee is yet to be roasted.
Shipped confirmation – this means your order has left our roastery by your chosen method.
Do we meet our delivery deadlines?
We try our best to meet the delivery deadline quoted, but on the odd occasion a parcel can be delayed due to reasons that are out of our control.
Why don't we offer free postage?
Nothing is free in life. We know you all love free postage and sometimes we do offer it as part of a promotion, but it is our policy to charge for postage. We have considered offering free postage but the costs would have to be absorbed elsewhere by you the customer. We don’t hide our postage costs.
Missing, Damaged or Incorrect Orders
We try very hard to ensure you receive your order in pristine condition. If you do not receive all your products or in the unlikely event that a product arrives damaged, please contact us via the email address within the 'contact us' section of the website.
Please note: Royal Mail does not class an international shipment as lost or missing for 28 working days unfortunately we can not take any action until this time has passed. During that time we recommend that you ask your local sorting office / post office if they've tried to deliver (even if they haven't left a card) and ask your neighbours if your order has been left with them. You should also check that the delivery address you gave us is correct, this can be found on your shipping confirmation email. If your delivery still hasn't arrived after 14 working days and you have performed the above steps then please email us.
Change of Mind, Address and Cancellations
You can cancel your purchase at any time either before or up to 7 working days* following the day you receive the goods by emailing us at the address shown in the 'contact us' section of the website.
Your product must be complete and in 'as new' condition e.g. if you have opened the postal packet to examine the product you must have done so without damaging or marking the product or packaging. It must not have been used and it must have the heat seal still in place. It should be returned with the original postal packet and packing note you received with it.
Please note that orders that have been ground to order (e.g - not whole roasted beans) may be exempt from our usual returns policy, as these represent a customised special order item. Any 'Free Gifts' received with the product must also be returned. Coffee Real will not refund the cost of postage incurred in returning a item.
If you follow the steps above you will receive a full refund of the product price and any delivery charge paid.
We cannot cancel your purchase when:
The seal has been broken on any products, or the goods were a special order to your specification.
To qualify for a refund or exchange the product must be:
In otherwise "as new" condition; and complete with any free gifts offered with it and, if possible, the original box and packaging.
This promise does not cover faults caused by accident, neglect, misuse or normal wear and tear.
If you have a coffee subscription with us please note that if you change your address and/or product profile in your account settings after the purchase date this will not update your current order, only future orders and thus you will need to notify us by email of any changes you wish to make.
We visited Finca La Argentina in 2014, but this is the first year we have taken their coffee through an importer in Germany. La Argentina is in our view an outstanding example within the Nicaraguan coffee industry.
It has been owned by the Peralta family since the 1920’s and is an incredibly beautiful farm. Although it has to be said that most of the farms we work with can be termed as beautiful.
A steep 30-minute drive takes you from the local mill town of Ocotal, Nueva Segovia’s capital, to the farm.
The 80 hectare farm is set within, and is indeed part of, a beautiful mountain forest where many varieties of indigenous trees flourish alongside all kinds of flora and fauna. Such varied vegetation provides ample shade for the coffee that grows there.
Finca La Argentina is managed by Juan Carlos along with 40 permanent employees and around 150 pickers during the harvest.
Ripe cherries are handpicked and sorted between December and March. There is a wet mill on the farm where the ripe red cherry is deposited and weighed from each picker.
The cherries then enter floatation tanks where ripe and unripe are separated by density. Ripe dense cherries are then pulped in a depulper which removes the skin of the cherry using a cylindrical piece of metal. The sticky beans are then fermented for between 14 and 18 hours before being washed in channels lined with stones which provide friction to remove any remaining mucilage.
The washed beans are then taken to the drying patios at the nearby mill of San Ignacio where they are regularly turned by rake to ensure good, even drying. The overall drying process will take around 10 to 12 days.
The quality control at both the wet and dry mills is second to none having benefited from visits by milling expert Jeremy Wakeford, who has made a number of improvements to bring about greater consistency and a better overall cup profile.
In January 2010 Finca Argentina achieved Rainforest Alliance certification in recognition of the great care that is taken of the land and the people who work it. The audit carried out by the Rainforest Alliance produced a good score allowing for full certification. However, the Peraltas are keen to achieve an even higher score in future years and are planting a greater variety of trees across the whole estate, as advised by the auditors.