Cup profile and tasting notes
Silky and rich with a full round body and notes of caramel and pecan with a soft finish. Nice decaf.
|Coffee||Condor Cerro Bravo Co2 Decaf|
|Owner||Juan Camilo Restrepo|
Our Delivery Policy
Where do we deliver?
We would deliver to Mars if we could – to reach the whole of the universe with good coffee, but it is not that simple – so for now we deliver to:
UK: Channel Islands, Isle of Man, British Forces Post Office.
Europe: Andorra, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, Luxembourg, Monaco, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden.
How long will it take?
We do not work at weekends so the term working day means Monday to Friday. If you place an order on the weekend it will not be sent out until Monday.
All orders placed before 13:00hrs 'normally' go out the same day. We do not guarantee orders go out the same day as ordered.
Royal Mail - You can order up to 2kg (7 x 250g bags) using Royal Mail first or second class - orders over 2kg will be sent using Interlink Next Day
UK Mail Next Day - using this service you can order up to 10kg (38 x 250g bags) will ensure your order gets to you the next working day once the order is despatched from the roastery.
If you use this service you maybe required to sign for the delivery unless you elect to take responsibility for loss if left in a safe place. You will receive an email update from UKMail with a one hour delivery window and using the consignment number you track your order.
How do we keep you updated as to the status of your order.
Once you have placed your order you will receive 2 status updates - they will be:
Order confirmation – this means we have received your order and the coffee is yet to be roasted.
Shipped confirmation – this means your order has left our roastery by your chosen method.
Do we meet our delivery deadlines?
We try our best to meet the delivery deadline quoted, but on the odd occasion a parcel can be delayed due to reasons that are out of our control.
Why don't we offer free postage?
Nothing is free in life. We know you all love free postage and sometimes we do offer it as part of a promotion, but it is our policy to charge for postage. We have considered offering free postage but the costs would have to be absorbed elsewhere by you the customer. We don’t hide our postage costs.
Missing, Damaged or Incorrect Orders
We try very hard to ensure you receive your order in pristine condition. If you do not receive all your products or in the unlikely event that a product arrives damaged, please contact us via the email address within the 'contact us' section of the website.
Please note: Royal Mail does not class an international shipment as lost or missing for 28 working days unfortunately we can not take any action until this time has passed. During that time we recommend that you ask your local sorting office / post office if they've tried to deliver (even if they haven't left a card) and ask your neighbours if your order has been left with them. You should also check that the delivery address you gave us is correct, this can be found on your shipping confirmation email. If your delivery still hasn't arrived after 14 working days and you have performed the above steps then please email us.
Change of Mind, Address and Cancellations
You can cancel your purchase at any time either before or up to 7 working days* following the day you receive the goods by emailing us at the address shown in the 'contact us' section of the website.
Your product must be complete and in 'as new' condition e.g. if you have opened the postal packet to examine the product you must have done so without damaging or marking the product or packaging. It must not have been used and it must have the heat seal still in place. It should be returned with the original postal packet and packing note you received with it.
Please note that orders that have been ground to order (e.g - not whole roasted beans) may be exempt from our usual returns policy, as these represent a customised special order item. Any 'Free Gifts' received with the product must also be returned. Coffee Real will not refund the cost of postage incurred in returning a item.
If you follow the steps above you will receive a full refund of the product price and any delivery charge paid.
We cannot cancel your purchase when:
The seal has been broken on any products, or the goods were a special order to your specification.
To qualify for a refund or exchange the product must be:
In otherwise "as new" condition; and complete with any free gifts offered with it and, if possible, the original box and packaging.
This promise does not cover faults caused by accident, neglect, misuse or normal wear and tear.
If you have a coffee subscription with us please note that if you change your address and/or product profile in your account settings after the purchase date this will not update your current order, only future orders and thus you will need to notify us by email of any changes you wish to make.
This special coffee is grown in the province of Palomos, near the town of Fredonia, a very fertile mountainous region in the South West part of Antioquia. The farm where it is grown, La Sierra, belongs to Juan Camilo Restrepo, a third generation coffee grower from this traditional coffee region.
The farm is 68 hectares in size, out of which 43 are planted in coffee, 5 are used for cattle, and the rest is a precious forest reserve. Most of the coffee is shade grown under a canopy of guamo and fruit trees. The farm faces Cerro Bravo, the most beautiful peak in the region.
Both Variedad Colombia and Caturra coffee, are planted from 1420 - 1590 meters. Juan follows a traditional philosophy to produce the finest coffee in harmony with the earth's natural resources. Natural spring water is derived from the forest reserve, home of beautiful native birds, and the most extensive collection of exotic flowers. The farm produces its own corn and vegetables. The corn is planted among some of the rows of coffee plants, to support the sustainability of the farm.
The plantation is mostly fertilized by compost, prepared with pulp, chicken feed and manure. The coffee is exposed to good amount of sunlight, even though most of it is shade grown. Thinking of future generations, and the difficulties on relying solely on coffee, Mr. Restrepo has strategically planted shade trees which may produce some of the finest wood in the future. He has planted around 75 wood trees per hectare. Some of these fine trees include nogales, oak and some native wood trees.
The farm employs seven permanent workers and during harvest periods a total of 150 pickers climb the steep slopes to harvest the ripe cherries. The workers are paid above the average wage. The yields of this farm surpass the national averages. This translates into additional income for the pickers who come every day from Palomos. Erosion control is another priority for this farm. This farm is truly an example of sustainable farming at its best.
The main harvest starts in October through January. A small fly-crop is harvested during the months of March and April. The coffee is depulped and fermented on the farm, using modern eco-friendly equipment to remove the muscilage from the cherries, minimizing the usage of water. After the parchment is washed it is carefully set on the patios for sun-drying. The parchment is carefully monitored and turned until it reaches an ideal moisture content of between 11% and 11.5%.